Support
Frequently asked questions
Nine categories covering how STABLE pro is priced, how payments work, and what each account type can do.
General
STABLE pro is an all-in-one business platform built for the entire equine world — professionals, equestrians and families. It brings invoicing, payments, horse records, client management, scheduling and business administration together in one place.
Everyone in the equine world: trainers, boarding facilities, breeders, coaches and other equine businesses, plus horse owners, riders and families.
STABLE pro was founded solely to take the stress out of the business of working with horses. It has since grown into a community supporting both professionals and everyday horsemen and women.
Accounts
Two: a Professional account for horse professionals and businesses, and a Personal Equestrian account for horse owners, riders and families. Families use the Equestrian account.
Yes. Professional accounts support sub-accounts for a manager, assistant or spouse.
This can be done in account settings — either from the mobile app or the mobile web application.
Professionals
No. Automated invoicing lets you set your recurring charges once, and invoices go out on schedule from then on.
Yes — show billing sits alongside your regular charges. It can either be added directly to a horse's profile, or you can create a trip and build out the entire show bill for multiple horses and clients all at once.
Your clients are more than welcome to join STABLE pro to enjoy all of the benefits, but they are not required — they will receive invoices that they can pay and download via text message.
Coming soon — with the business suite you will be able to forward automatically generated P&L's to your accountant.
Horse Owners
No. You can pay securely from the invoice you receive without creating an account.
Horse creation and management, vaccine and deworming schedules, performance statistics, lesson and clinic booking, file sharing, shared trainer notes and insurance requests.
Yes. Equestrians can connect with and invite the professionals they work with.
Payments
STABLE pro doesn't charge fees on your transactions. If you collect payments through Stripe, Stripe's own processing fees apply — 2.9% + $0.30 for card payments and 0.8% for ACH bank transfers.
Funds are paid out to the bank account you connect during Stripe setup — that's arranged as part of the setup process.
Stripe is built in, and you can simply add your Venmo, Cash App, or PayPal shareable link to your billing information — we automatically add it to the invoice.
Pricing
STABLE pro uses an auto-tiered subscription. You advance a tier for every 10 horses, at $10 per tier, up to a flat $100 per month at Tier 10 for 90 or more horses.
Yes — a built-in 2-month free trial comes with every plan, across the board.
Not at the moment — plans are billed month to month only.
Mobile App
At the moment STABLE pro is accessible through web browsers. A mobile app is actively in development.
Yes — we will continue to support the mobile web platform, so you can use STABLE pro from any browser on your computer or phone.
The anticipated launch date is January 1, 2027.
Yes — both Apple and Android will be supported.
Security
Your financial data is securely stored with Stripe — nothing sensitive is kept on STABLE pro. Your business and client records stay private to you and your team.
No payment information is ever stored on STABLE pro. Your clients' card and bank details are handled and securely stored by Stripe, which is why we built payments on it.
Notes are only visible to you and your team unless you choose to share them with a client.
Support
Contact the STABLE pro team by email at dexter@STABLEpro.us, by phone at (775) 741-8339, or send us a message any time.
Absolutely — we're happy to provide you an Excel sheet to fill out. Using that information, we can completely set up your account. Then we'll sit down with you and train you how to run the program.
Still have a question?
Send it over and someone from the STABLE pro team will get back to you.
